Privacy Policy

1. Who We Are

Tiling Canyon Lake operates the website at https://tilingcanyonlake.com (the "Site"). Our mailing address is 6301 US Highway 281 N, Spring Branch, TX 78070. You can reach us by phone at (726) 232-1114 or by email at [email protected].

2. Information We Collect

When you submit a contact or estimate request form on this Site, we collect the following categories of personal information:

• Full name
• Phone number
• Email address
• City or location
• The message or project description you provide

We do not collect payment information, Social Security numbers, or government-issued identification numbers through this Site.

We may also collect non-personal technical information through server logs, including IP addresses, browser type, referring URLs, and pages visited. This data is used for security monitoring and aggregate site analytics only.

3. How We Use Your Information

The personal information you submit through the contact form is used solely to respond to your inquiry, schedule a site visit, and provide a written estimate. We do not sell, rent, or share your information with third parties for marketing purposes.

We may use your contact information to follow up on an open estimate or to answer a question you have submitted. We do not send unsolicited promotional communications.

4. How Long We Retain Your Information

Form submissions are retained for up to 24 months from the date of submission, or until you request deletion, whichever comes first. Retention allows us to reference prior conversations if you contact us again about the same project.

5. Cookies and Tracking

This Site may use session cookies for functional purposes such as maintaining form state. We do not use third-party tracking cookies for behavioral advertising. If you use a browser that blocks all cookies, the Site will still function normally.

If we add advertising or analytics services in the future, this policy will be updated before those services are activated.

6. Google Ads

This Site may display advertisements through Google Ads. Google may use cookies to serve ads based on your prior visits to this or other websites. You can opt out of personalized advertising by visiting Google's Ads Settings. We do not have access to or control over cookies placed by Google.

7. Data Security

Form submissions are transmitted over HTTPS. We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or alteration. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You have the right to request access to, correction of, or deletion of personal information we hold about you. To make such a request, contact us at [email protected] or call (726) 232-1114. We will respond within 30 days.

9. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information has been collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us using the information in Section 1. We will not discriminate against you for exercising these rights.

10. Children's Privacy

This Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through this Site, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected in a revised "Last Updated" date at the top of this page. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

Questions about this Privacy Policy can be directed to:
Tiling Canyon Lake
6301 US Highway 281 N, Spring Branch, TX 78070
Phone: (726) 232-1114
Email: [email protected]